Carousel Industries

  • Project Manager - Video Services

    Posted Date 4 months ago(4/27/2018 7:36 AM)
    # of Openings
    Job Location
  • Responsibilities

    The Project Manager is responsible for demonstrating consistent high quality work while overseeing Carousel’s most complex projects, managing our most strategic accounts, while adhering to Project Management best practices methodology as well as Carousel’s guidelines, practices and procedures. 


    The position will be required to provide mentoring and direction for our Project Management team demonstrating focus on financials and profitability, forecast accuracy, quality of deliverables, and the ability to affect positive change in our Services model through process improvement and creativity.  This position will focus on consistent high customer satisfaction ratings, an aptitude for conflict resolution, the ability to work independently, demonstrating a high level of integrity and trust.  This role requires excellent communication skills, and a firm grasp of the difference between a management report and technical report, providing management with pertinent executive summaries while filtering out unnecessarily intricate detail.


    This role will provide total project leadership and is directly accountable for the on-time and on-budget delivery of assigned projects.  The PM is responsible for the overall project plan, budget, structure, schedule and staffing requirements. The major emphasis is on management and coordination of tasks related to the overall work breakdown structure.  Project Managers are required to manage efforts of the company, customer and third party vendors as well as assure that an integrated design, hardware and software solution is provided and followed to meet the customer's expectations.


    This individual provides solutions to a diverse range of complex business problems and may be involved in multi-site and/or multi-country projects, requiring travel and the ability to conduct presentations for wide audiences ranging from C Level to technical teams. 


    The primary role and responsibility of a Project Manager is to work with Carousel Customers, Account Executives, Sales Directors, Service Delivery Managers, Program Managers, and staff to ensure that projects are delivered on schedule, within budget, and consistent with Carousel guidelines and defined client expectations.

    Essential Functions and Responsibilities:

    • Create and maintain detailed work plan
    • Identify and schedule required resources
    • Establish and manage project plan, including the development schedule, delivery schedule, and resource requirements
    • Report on project progress at established intervals to the customer and company management
    • Lead and motivate project team; set goals, objectives and priorities, manage expectations, assign and review work
    • Act as primary interface with the customer on issues regarding the project deliverables
    • Obtain customer sign off on key milestones throughout the project life cycle including project closure
    • Act as primary interface and oversight to subcontractors supplying either product or service
    • Ensure that approved methods, processes and tools are consistently followed using Carousel’s documented Project Management Methodology
    • Accountable for meeting project schedule and results as well as for the customer satisfaction and the quality of the deliverable
    • Manage the development and implementation of program control strategies and plans such as:
      • Action Register
      • Change Control
      • Communications Plan
      • Issues Tracking
      • Project Plan
      • Risk Analysis and Contingency Plan
      • Project Closure Documentation
    • Communicate and review work assignments with team.
    • Manage project scope - review changes with the AE or the Implementation Manager, then resolve and document those changes with the customer
    • Manage project to pre-defined project financials and Carousel’s project deliverables.
    • Work with client project manager to ensure understanding of all project activities, schedules and deliverables.
    • Manage client responsibilities and expectations
    • Provide proper communications to the client, Carousel management, and team members
    • Assist other Project Managers as appropriate, ensuring optimum use of available resources
    • Assist Account Executives, where appropriate, with maintaining client relationship. This may include providing Account Executive support.
    • Participate in Project Management process improvement initiatives
    • Meet departmental guidelines for training and continuous professional development
    • Participate in proposal development and pricing estimates when needed
    • Provide information and feedback to Business Development when requested
    • Support the efforts of other groups such as Quality Assurance, Software Development, Sales, Engineering, and Marketing consistent with delivering quality products and services to our clients and the market
    • Mentor new and less experienced Project Managers
    • Act as a resource for questions related to project management processes and procedures

    Product Knowledge:

    • VTC Systems
      • Polycom
      • Cisco
      • Lifesize
      • Radvision
    • Control Systems
      • Crestron
      • AMX
      • Extron
    • Audio Systems
      • Polycom
      • Biamp
      • ClearOne
    • Construction
    • AV Integration



    • BS in relevant discipline or equivalent combination of education and experience required. Advanced degree preferred.
    • Knowledge of established industry standard project management methodologies (PMI)
    • Prior experience managing multiple complex projects simultaneously. 
    • 5+ years of project management experience.
    • Demonstrated ability to manage project scope change and billing within a for profit environment.
    • Experience using project tracking tools.
    • Excellent organizational skills demonstrated by managing multiple priorities/projects.
    • Excellent interpersonal skills demonstrated by ability to lead client and internal team through the duration of the project.
    • Excellent written and verbal skills demonstrated by activities performed in current or previous positions.
    • Demonstrated use of tact and diplomacy in managing client communications.
    • Demonstrated clarity and accuracy of written documentation.
    • Demonstrated poise in public speaking/training situations.


    Additional Requirements:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to:

    • Repetitive use of hands and wrists, handling, grasping, and reaching using computers, telephones, fax machines, and other office equipment
    • Must be able to travel extensively via automobile, occasional air, and other means of travel
    • Incumbent must be self-motivated, have the ability to prioritize work, and meet deadlines in an environment, which is often stressful and fast-paced.
    • Must have strong verbal communication skills and be able to communicate in a professional manner with a variety of professionals.




    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed