Carousel Industries

  • Network Engineer

    Posted Date 1 month ago(11/13/2018 1:40 PM)
    # of Openings
    Job Location
  • Company Overview

    Carousel Industries is one of the fastest growing IT companies in the US, poised for explosive growth. As a premier IT services firm, we offer an extensive portfolio of services and technologies that span the following areas: unified communications and collaboration, networking, data center, security, and cloud-based solutions. Through our partnerships with leading technology vendors—like Cisco, Avaya, Microsoft, HPE, and Fortinet, for example—Carousel offers innovative IT leadership, consultative, professional, and managed services to help our clients drive transformation within their organization.  Founded in 1992, Carousel serves more than 6,000 customers, including 35 of the Fortune 100. Carousel has been recognized by multiple publications and industry consortiums as a top technology integrator and managed services and cloud solution provider–including the Inc. 500/5000, Healthcare Informatics 100, and CRN MSP Elite 150. Headquartered in Exeter, RI, Carousel has more than 1,400 employees based in 27 offices–with three Network Operating Centers nationwide.

    We are searching for those who are fueled by an inner drive to make a difference and to push their professional and technical capabilities to the next level. If you are someone who wants to become the “go to person” or the “subject matter expert” in your field, then Carousel is the place for you. Ask Carousel employees what makes them stick around for five, 10, or 20 years, and they’ll tell you it’s the brilliant people with whom they collaborate and the opportunities for personal and professional growth.

    In addition to gaining a quantum leap in your technical IQ, Carousel is a fun place with a work hard / play hard mentality and an inspiring culture. Whether it’s assembling a team to compete in the next Tough Mudder or enjoying a summertime BBQ, Carousel employees consider their peers as family. To learn about our team and how you can be part of the Carousel family, find us at, Facebook, Twitter, and LinkedIn.




    Position Summary:

    This position provides the customer with a dedicated resource to assist with their firewall devices serving their operations across multiple remote locations and business practices. As an extension of the customer’s staff, the dedicated resource will be responsible for identifying and meeting their assigned customer’s needs though providing service and support on the applicable equipment.


    Essential Duties and Responsibilities:

    • Work as a partner helping identify and communicate needs between the network security team and the development team
    • Prioritize work based on client direction and business need
    • Work closely with the firewall team to ensure that IP requirements are gathered from the developers
    • Assist developers in status updates for cross-location access issues
    • Ensure accurate documentation of changes in support of customer requests
    • Comply with all Carousel policies, processes, and procedures.
    • Comply with all additional policies, processes, and procedures outlined by the customer.



    Experience with and the ability to provide break/fix support, complete moves, adds, and changes, and assist in support for:

    • Palo Alto Firewalls
    • Point-to-Point VPN Tunnel Configuration
    • Client VPN configuration


    • Interpersonal skills expected of a client-facing role
    • Minimum of 1 year experience in network engineering and an understanding of the technology behind firewalls
    • High School Diploma or equivalent required.
    • Excellent written and verbal communication skills.
    • Excellent organizational and time management skills.
    • Strong troubleshooting, problem solving, and analytical skills.
    • Must be able to learn new things quickly, need minimal direction, and handle multiple tasks simultaneously.
    • Valid driver’s license.
    • Willingness to provide personal information and submit to background checks and drug screening as required by assigned customer.


    Carousel Industries is an Equal Opportunity Employer:  Carousel provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.


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