NWN Carousel is the leading Cloud Communications Service Provider (CCSP) focused on transforming the customer and workspace experience for commercial, enterprise, and public sector organizations. We deliver hybrid work experiences for millions of users across North America’s 7,000 leading organizations. Our integrated devices, communications apps, AI-enabled contact centers, networking, security, and analytics allow our customers to learn, discover, work, and connect from anywhere - all delivered as a cloud service that’s simple to use and manage. To learn more about our solutions please visit www.nwncarousel.com
This is a “Level 1” support position in NWN Carousel’s NOC for the ECG Managed Services team, which supports NWN Carousel’s customers. Engineers in this team are responsible for:
Customer Support
Reporting/Information Resources
Analysis, Problem Solving, and Service Planning
Developing Knowledge of Internal Process, Systems and Technology
Non-Essential Duties and Responsibilities:
Preferred Qualifications:
Physical/Mental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to:
Training Requirements:
Working Hours:
Travel Requirements:
NWN Carousel is an Equal Opportunity Employer: NWN Carousel provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.
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