NWN Carousel delivers AI-powered technology solutions for the modern workplace, delivered across multiple offerings. Our expertise in cloud transformation, intelligent infrastructure, cybersecurity, managed devices, visual collaboration, and cloud communications, leverages 30+ years of engineering strategic outcomes. Our proprietary Experience Management Platform (EMP) ensures seamless service delivery, real-time observability and improved uptime, efficiency, and experiences for our clients.  We’re a customer-obsessed team earning a 70+ Customer Net Promoter Score (NPS), and committed to a culture of innovation, integrity, and operational excellence. Our company has been recognized with hundreds of industry awards and are proud to be a 'Best Place to Work’ with an 80+ Employee Net Promoter Score (eNPS).

Our team of 1,050+ dedicated and talented employees deliver first-class, innovative technology solutions to more than 5,000 customers with a goal to deliver great customer and employee experiences. We offer employees a rewarding family-friendly flexible work environment where they can advance their skills and grow their careers AND we offer full-time employees a competitive and comprehensive benefits package.

POSITION SUMMARY

The Logistics Warehouse Associate III is a fast-paced position that is responsible for performing various Warehouse tasks that include unloading delivery trucks for incoming deliveries, receiving, stocking, shipping functions and RMA functions for the Distribution Center. These responsibilities are requirements for both the NWN Carousel business as well as our IMS business. Your responsibilities will ensure efficient, but safe task for receiving, stocking and professional packaging of orders for shipping.

This role requires onsite presence at our Sacaramento Configuration Center, Monday - Friday.

Job Responsibilities

• Take receipt of delivered shipments.
• Verify the quantities and part numbers against the OEM or Customer packing slip. Note shortages and damage if applicable.
• Identify product, generate, and issue a Serialized Bar Code.
• Apply the Serialized Bar Code to the equipment and capture the serial number and mac address or other pertinent information.
• Appy the Box Label to the equipment so pertinent Project Information is visible.
• Receive equipment into the Project assigned virtual warehouse(s) within the NWN Carousel Plano Distribution Inventory Database.
• Stock received deliveries in their designated area(s).
• Pull and prepare orders for shipping.
• Process Ship Orders through the Clippership Invoicing Program, which generates tracking information and decrements the inventory.
• Cycle Counting and Physical Inventory.
• Troubleshoot and resolve issues.
• Process RMA returns and working directly with the RMA Department.
• Keep warehouse, work area clean and always organized.
• Other duties as assigned.

Requirement Education, Skills, and Experience:

Minimum

• High School diploma or GED required.
• Must be at least 18 years of age.
• Knowledge of computer skills and Microsoft Office.
• Organizational Skills required.
• Exhibits the ability to exercise sound judgement in evaluating situations and making decisions.
• Exhibits strong people skills, multitasking ability, and time management skills.
• Ability to work independently with minimum supervision.
• Proven Warehouse experience.

Target

• Two or more years of firsthand experience in job related role.
• Must be at least 18 years of age.
• Computer skills.
• Knowledge of Microsoft Office.
• Exhibits the ability to exercise sound judgement in evaluating situations and making decisions.
• Exhibits strong people skills, multitasking ability, and time management skills.
• Ability to work independently with minimum supervision.
• Ability to manage multiple projects at once.
• Ability to follow written and oral procedures.
• Ability to read, write and understand English effectively.
• Willingness and ability to work a full 8-hour shift, Monday through Friday excluding NWN Carousel recognized Holidays with occasional overtime.
• Ability to work extended hours.
• Organizational Skills required.
• Unidata System functions.
• NetSuite System functions.
• Lifting of up to 50 pounds, and with assistance occasional lifting of up to 150 lbs.
• Knowledge in RF Bar Coding and Scanning preferred.
• Forklift experience with certification preferred, both standup and sit down.
• Order Picker and Pallet Jack experience with certification preferred.

NWN Carousel is an Equal Opportunity Employer: NWN Carousel provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.

At NWN Carousel, we provide a comprehensive benefits package to support your well-being in and out of work. This includes medical, dental, and vision plans, Health Savings Account (HSA) and Flexible Spending Accounts (FSAs), income protection through disability and life insurance, and a 401(k) with company match. Enjoy unlimited PTO, paid company holidays, hybrid/remote work, paid bonding leave for eligible employees, employee discounts, and access to our Employee Assistance Program (EAP). Additional offerings include accident, critical illness, and hospital indemnity coverages, legal and identity theft protection, pet insurance, supplemental life insurances, referral bonuses, charitable donation matching, and allowances for eligible roles. Join a team that values the health and wellbeing of all our employees!

All offers of employment at NWN Carousel are contingent upon the successful completion of a comprehensive background check. This process ensures a safe and secure work environment for all employees.