NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai.

The Senior Payroll Specialist role is responsible for the accurate preparation, documentation, and reconciliation of payroll the administration of the organization’s payroll system.

Scope of Role Responsibilities

Essential, key job responsibilities for this role include, but are not limited to:

• Accurately process payroll and coordinate related finance entries.
• Audit timesheets and payroll data to identify and correct discrepancies.
• Process pay adjustments for errors and retroactive changes.
• Close out payroll by finalizing timesheet transactions each pay period.
• Collaborate with sales, service delivery, and executive leadership on payroll matters.
• Resolve employee payroll inquiries promptly and professionally.
• Manage garnishments and maintain supporting documentation.
• Approve direct deposit setups in Dayforce and employee changes.
• Maintain up-to-date knowledge of city, state, provincial, local, and federal legislation affecting payroll; understand and follow applicable regulations.
• Set up payroll for new operating states and local jurisdictions.
• Respond to federal, state, and local tax notices.
• Handle employment verifications not completed by third-party services.
• Support commission and variable pay calculations and batch uploads.

Additional job responsibilities include, but are not limited to:

• Develop, maintain and present payroll summary, on-demand and regular payroll reports.
• Demonstrate thorough understand of prevailing wage requirements and certified payroll processes.
• Support payroll integration and transition activities during mergers and acquisitions, ensuring continuity, compliance, and data integrity across legacy and systems.

Role Qualifications and Requirements

The following are minimum qualifications and requirements required for this role:

• Proficient in Dayforce and Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Familiarity with benefits administration and company payroll/time policies
• Associate degree preferred; 3–5 years of payroll experience required.
• Solid understanding of FLSA, multi-state wage laws, and evolving compensation regulations
• Highly organized, meticulous, and skilled in payroll calculations
• Strong multitasking abilities in fast-paced, deadline-driven environments
• Effective communicator with excellent writing and people skills
• Initiative-taker and collaborative team player with minimal need for follow-up
• Skilled in resolving payroll issues and handling employment disputes.

The following qualifications are ideal, but not required:

• • Experience with prevailing wage and certified payrolls 
  • Project management skills.

Travel:  2x yearly for team meetings

At NWN, we provide a comprehensive benefits package to support your well-being in and out of work. This includes medical, dental, and vision plans, Health Savings Account (HSA) and Flexible Spending Accounts (FSAs), income protection through disability and life insurance, and a 401(k) with company match. Enjoy unlimited PTO, paid company holidays, hybrid/remote work, paid bonding leave for eligible employees, employee discounts, and access to our Employee Assistance Program (EAP). Additional offerings include accident, critical illness, long-term care, and hospital indemnity coverages, legal and identity theft protection, pet insurance, supplemental life insurances, referral bonuses, charitable donation matching, and allowances for eligible roles. Join a team that values the health and wellbeing of all our employees!

All offers of employment at NWN are contingent upon the successful completion of a comprehensive background check. This process ensures a safe and secure work environment for all employees.

NWN is an Equal Opportunity Employer: NWN provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.